Account Not Showing

Account Not Showing

miViewPoint syncs general ledger accounts from Caselle once per hour.  If you add a new account to Caselle it may take up to an hour to show in miViewPoint.  If you need to get an account to show up right away, go into Administration -> Groups and Save any group.  This will force accounts to be synced from Caselle immediately.

Workflow caches general ledger accounts for fast data entry, so if you are in workflow, you will need to either
  1. Click the refresh button  next to the vendor selection.  This will refresh both the vendor and account cache
  2. Close out of your browser to refresh the account cache

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