Community Portal Enhancements - August 2023

Community Portal Enhancements - August 2023

Release Date:         August 3, 2023


The following enhancements can be found in the July 2023 update of the Community Portal.

Login Page

  1. The ability to add text to the bottom of the login page has been added.

Landing Page

New Landing Page (Watch Video (2m10s))

  1. A new landing page has been created which provides the user with information regarding their accounts, permits, etc.

Utility Billing

Text Notifications (Watch Video (1m59s))

  • Text notifications have been added to notify utility customers of payment due, payment confirmation, etc.

Email Variables 

  • The following email variables have been added: FirstName and LastName.

Other Payments

Name Change 

  • The title Misc Payments has been changed to Other Payments.
Comments Field (Watch Video (0m32s))
  • The Comments field has been added to the Other Payments screen.

Accounts Receivable

Name Change 

  • The title Misc Billings has been changed to Accounts Receivable.




    • Related Articles

    • Community Portal

      Click the attachments tab to view the Community Portal Guide
    • Miscellaneous - Community Portal

      Learn about the Community Portal and how citizens can apply for and manage their building permits.  We will show how you can control which permits can be applied for online along with what questions need to be asked on a permit-by-permit basis.  ...
    • Our Community Connect Portal Video

      Click on the link to see a brief overview of the Our Community Connect portal. Our Community Connect Video (18 minutes 19 seconds)
    • Our Community Connect Portal Tips

      Below are some tips for managing payments and accounts on your online portal. Disable Payment Reminder Email For Autopay Customers If you do not want to send the Payment Due Message email to utility customers who have sign-up for autopay, follow ...
    • Connect Community Development User Guide

      Connect Community Development User Guide. Click on the attachment and download.