How to print a check when a direct deposit fails for an employee
This process may be used when the entire amount for the direct deposit has failed and the check has not been updated to the GL. If a portion of the direct deposit goes through and part of it fails, please call Civic Systems support.
1. Reports - Payroll Checks - Reprint tab - Find the employee check - Highlight the line - Reset the check for reprint (or Void and reset, depending on your desires)
2. Employee - Modify Payroll Check
3. Enter the employee (name or number)
4. Zero out the net amount on pay code 86-00
5. Add the net amount to pay code 85-00
6. Save the entry (hit enter, or select the save icon)
7. Reports - Payroll Checks - Print the check on check stock.