Customers:

·       Calculate Automatic Billings – This program is used to bill non-metered charges. This is normally used in conjunction with Enter Meter Readings during each period/cycle.

·       Calculate Penalty Billings – This program is used to bill penalty services each period/cycle.

·       Disconnect Services – Use this program to temporarily disconnect services. An example of this is the snowbirds that you don’t want to bill anything when they leave for the winter.

·       Enter Billing Adjustments – Use this program to correct items billed in error after the billing period/cycle that the items were billed in has been closed.

·       Enter Deposits – Use this program to record your service deposits toward a customer account.

·       Enter Final Bills – Use the program to record information about customers who are no longer responsible for services at their location. This program will calculate a final bill and can optionally apply their service deposits (if applicable) against their A/R balances.

·       Enter Manual Billings – Use this program to correct any current billings where the billing cycle has not yet been closed. Also use this to input miscellaneous charges such as NSF fees.

·       Enter Payment Adjustments – Use this program to correct errors in payments for monies paid in previous billing period/cycle. (Normally used for refund of credit balance)

·       Enter Payments – Use this option to record payments, if you are not interfaced with the Cash Receipting module. It is used to apply payments to customer accounts.

·       Manage Deposits – Use this program to apply or refund your service deposits. This is done normally during final bill and setup new customer.

·       Modify Existing Customers – Make name or address changes, add collection codes and direct pay information.

·       Reconnect Services – Use this program to reconnect services. An example of this is the snowbirds that you want to start billing when they return in the spring.

·       Setup New Customers – Use this program to add new customers. It will create the customer, location, deposit, billing and meter records required to prompt you for information needed, in one program.

·       Transfer Balances Between Accounts – Use this program to transfer amounts from one account to another or from one service to another.

·       Write off Account Balances – Use this Program to write off accounts receivable amounts.

Meters:

·       Correct Prior Readings/Usage – Use this program to correct readings and usages that had errors after the billing period/cycle they were billed in has been closed.

·       Enter Meter Activity – Use the various programs in this menu to install a new meter, replace an existing meter or remove a meter that is not done on a service order.

·       Enter Meter Readings – Use this program to enter readings or correct readings that are incorrectly input via the electronic reading interface program.