How do I delete a payment adjustment? Delete payment adjustments. To delete a payment adjustment, the transaction date must be in the current period and the transaction has not been updated to the General Ledger. Deleting a single payment adjustment ...
How do I charge an NSF check fee? After you reverse a payment on an NSF check, you can bill a fee for the returned check. Charging an NSF check fee 1. Open Connect Utility Management > Customers > Enter Manual Billings. 2. Click to select the field ...
How do I reverse payment on an NSF check? You can reverse payment on a check with non-sufficient funds. Reversing payment on an NSF check 1. Open Connect Utility Management > Customers > Enter Payment Adjustments. 2. Click to select the field titled ...
Balancing the Sales Tax Report 1. Most often, the customer has re-billed a metered service, and not re-done the auto-billing to re-calculate the sales tax/other dependent services. This can be verified by making a copy of the database, and re-running ...
Summary: Utility Management > Meters > Correct Prior Readings/Usages is used to correct a prior reading only or to correct a prior reading and usage and create billing adjustment transactions. Results: A corrected meter reading will be placed into ...
Utility Management > Meters > Calculate Metered Amounts/Usages is used to calculate metered billing transactions if they were not created when the reads were imported or manually entered. It can also be used to recalculate metered billing ...
Create Meter Reading Fileis used to create the file for the handheld software or the request file for the AMI software. When in the process of switching from handhelds to AMI reading, this will be used for both. The Export file name and the ...
Locations can have multiple meters for many different reasons. For example, there may be 2 meters on the account where everything is billed for both meters or there may be a Water/Sewer meter and a Deduct meter on an account where Water is billed ...
Customers: · Calculate Automatic Billings – This program is used to bill non-metered charges. This is normally used in conjunction with Enter Meter Readings during each period/cycle. · Calculate Penalty Billings – This program is used to ...